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For over 15 years, security has been one of our top priorities! Our cutting-edge security technology targets every angle of our operation, inside and out, from start to finish. We strictly enforce and ensure a secure environment for:
- Cargo
- Clients
- Facility
- Personnel
Alliance Air invested and installed a $1.5 million dollar state-of-the-art security system at all three ORD locations.
Cargo Warehouse employees are extensively trained in DG, and state-of-the-art security cameras monitor all office and warehouse processes, 24 hours a day, 7 days a week. Alliance Air is a member of IATA Ground Handling Council 2001 and is active in industry organizations.
- The system uses Toshiba color digital cameras feeding into the intranet database
- There are over 250 individual cameras and 18 digital video recorders located through out the facililties
- Each camera individually records and can be monitored via internet to personnel anywhere in the world
- All events are logged in electronically and reviewed by the designated personnel in the security operations center
- There are two security operations centers, one located in Chicago at the headquarters facility and one off-site and maintained by our security vendor
- The system is linked into a new access control system, using one card per person at each location. This allows for tighter control of where individual employees are at each station
- Working with Kemper Insurance, Alliance Air has an implemented annual cargo security audit for all Alliance Air facilities
- We have a well-established working relationship with government agencies such as USDA, US Customs, FAA, and local DOA(s) among others
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Warehouse
- Currently monitored by an integrated DIGITAL security camera system
- All security equipment is routinely serviced to ensure top working order
- Kronos and handscan biometrics ensure that every employee is identified when clocking in and out
- Cargo X-ray machine available to scan parcels up to 30'x30'
- Monitored employee break area with vending machines and table in a safely sectioned-off portion of the warehouse
- The FAA requires Dangerous Goods Training every 2 years.
Alliance trains personnel once a year as per carrier requirements
- Motion detectors monitor the warehouse
- CFS (Container Freight Storage) available
- Controlled and monitored trash compactor non premises
- Fiber optics throughout building
- Forklift training, manuals and video reference available.
First Aid Kits, Spill Kits, and Fire Extinguishers are located at accessible points
- Avg. time Imports cargo in warehouse: 36 hrs
- Avg. time Exports cargo in warehouse: 8 hrs
- Monitored High-Value security cage with log in and log out procedures
- Overhead sprinkler system with flow valves and heat sensors that contact fire department directly
- Baringer IONSCAN machine detects trace elements of narcotics and explosives, used in airport security checks and recognized by the FAA
- A combination of natural light through 16 4' x 8' secured skylights, and white high voltage metal halide lighting provide interior lighting
- Import Storage Racks
- Staff closely supervise all warehouse activities
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Offices/Staff/Documentation
- All employees are trained on the FAA Model Security Program
- Document Storage area
- Client Intercom System
- ISO Compliant O, S D reports sent electronically to regional level and claims department.
- SOP to specify reporting policy and action plan, security training, re-enforcing SOP
- 800 hotline to report tips, dangerous situations and thefts, as well as a reward policy to be posted in facilities for employees and customers whose actions lead to an arrest or recovery of stolen freight
- Inventory measures and procedures paper to freight and freight to paper
- Video monitored, driver-secured vestibules.
All delivery receipt paperwork is authenticated by a validator machine, no paperwork can be sent out without authentication
- Extensive background checks on employees, using Avert and/or Pinkerton, Social Security Number verification, 5 year employment history verification (10 year background check if airport access required for job), criminal background checks, and regular background checks are ongoing
- All Alliance Air's senior staff carry Nextel 2-way radios that allow inbound calls, and are used for networking within the facility
Outside of Building / Entrances
- Ample, clean, well-lit parking area
- Airport Security Vehicles patrol area
- Carefully positioned cameras monitor exterior building and docking areas
- Entrance ways and overhead dock doors are routinely serviced to ensure against the possibility of any security breaches
- Vestibule intercom system
- Magnetic employee key card entry
- Video monitored, secured foyers
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