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3ATrack

is an information system designed and developed by Alliance Air. Since the system was first launched in the summer of 1998 as a freight tracking system, new functions have been added to it to meet Alliance Air’s business requirements in its cargo ground handling service and road feeder service for its client airlines. Today, in addition to the original freight tracking and EDI messaging processes, 3ATrack also has the capability to act as a warehouse management system, yield management system, and airline cargo reservation system.

Wednesday, Jul 23, 2008
Customer Service Agent
Customer Service Agents provide friendly service to Customers by providing general flight information in all locations.

Locations: ATLANTA, CHICAGO, DALLAS, MIAMI, and JFK

Why Become an Alliance Air Customer Service Agent?

  1. We provide excellent benefits, flexible work hours, a unique culture, and a fun environment
  2. Alliance Air has great Medical and Dental plans for all full time employees!
  3. Alliance Air offers a casual uniform environment, which means you can wear your tennis shoes!
  4. Alliance Air will enroll you in IATA Dangerous Goods classes and get you certified! (We will pay the enrollment fees. All you have to do is pass the test!)

Qualifications and Requirements:

  1. At least 18 years old
  2. High School Diploma or GED
  3. Valid Drivers License and excellent driving record
  4. Excellent communication skills
  5. Well groomed and physically fit
  6. Typing ability or keyboard skills
  7. Ability to work under time constraints
  8. Available to work all shifts, weekends, holidays and overtime
  9. Able to read and write English; bilingual skills encouraged but not required
  10. Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986

Minimum Requirements:

  1. High School Diploma or GED
  2. Excellent written and verbal communication skills
  3. Exceptional Customer Service Skills

Specific position may also require:

  1. Alpha and numeric filing
  2. Multi-line phone operations
  3. Knowledge of PC and keyboard
  4. Copy, fax, & other standard office equipment skills

Hiring Process

  1. Submit a resume to our Human Resource Department
  2. Attend a one-on-one Interview and complete an application
  3. Background Check
  4. Successfully complete phase 3
  5. Job offer is extended – Start date and location is determined – Training scheduled
Alliance Air
HUMAN RESOURCES
P.O. BOX 66751
CHICAGO, IL 60666-0751
FAX: 773-917-2029

Application
Job Postings

Please use our employment application as your chance to sell your abilities and stand out!!! This will take a little extra effort on your part, however, the end result could be a perfect place of employment and part of a winning team!

All applications are reviewed and held active for (6) six months. When positions become available, applications will be screened for experience and suitability for the job description of open position